9/9/15 evening. After an exhausting 3hr drive from an awesome trip to the beach...still in my swimsuit, and stil somewhat damp and sand covered...I arrive to my hometown and do not want to go into Walmart because of my attire. Aunt Annie's in Walmart has an INCREDIBLE Pumpkin smoothie that my kids LOVE! So to avoid getting out my car all grungy in swimsuit...instead I go to belle Vernon Starbucks drive thru to experiment with their pumpkin cream frappucinos, they have to AT LEAST be comparable right? But most importantly I don't have to get out of my car. Worth the extra $, right? Ordered 2 venti and 1 tall pumpkin creme Frappucinos, total darn near $20. The window guy was super down to earth and nice. I received my order and drove off. Tasted my tall, but ew, not pumpkin...was salt caramel (many ppl probably would have loved it but I hate caramel). I turn around and go back to the drive through to encounter like 5 extended size SUVs waiting to order. That's when I knew and cringed cuz I now HAVE TO GO IN!!! I reverse back out of the drive through area (safely thank god, no one was coming or I would have been stuck who knows how long in that drive thru after I already been through it and sat in this car for 3+ hrs). I park...I go in my trunk to find something quick to throw over me in my swimsuit...I looked like a total DORK. I wait in line with my drink carrier containing the 2 venti and tall caramels, looking like a dingy old dork bum among a crowd of hipsters until I'm acknowledged with Indifference from the girls. The register guy was alright. I didn't interact with the window teller or I would have been so much more comfortable. So, as they were making the drinks I originally ordered, girl behind counter, bs-Ing with her friend. I watched her give the 2 mistaken frappucinos to her no charge. Ok, fine...but what did she do for them while I was super embarrassed looking like a fool, STILL INSIDE that place when I SHOULD HAVE FINALLY BEEN HOME!? They didn't offer a gift card, an apology, nothing. I was just a nuisance. So finally I get what I ordered, half mixed. Syrup all over the bottom. Mine tasted aweful. Hopefully the kids will like theirs, cuz I'm not going anywhere else. They were a flop. They drank them but did not like them. Mission Starbucks...BIG MI$TAKE!!! But at least I contributed to one of the employees friend scoring two salted caramel creme frappucinos. I wasted $$, time, and pride...but hopefully I at least gained some good karma.
(1)
Robin C.
Worse Starbucks trip I've ever had, including the time they ran out of soy milk and I couldn't place my order. I found myself in an odd situation in which I knew more about the coffee than the barista. When I ask you basic questions about the roast and you respond that you don't drink coffee and can't answer my questions, you fail. You don't need to try it to have a general understanding off the bean and its characteristics. When you assume I've completed my order without asking me, you fail. When you entire demeanor says I really don't want to be here, Starbucks fails. The coffee was fine, but had a bittersweet aftertaste as a directv result of shoddy service.
(2)
Becky T.
I frequently go there I have no choice. As its the only starbucks close. Every time I do something is wrong with drink, service, appearance of store or all of the above. I went there everyday but Sunday for almost a whole year and was never told about the rewards program. Poor customer service. I have complained and got told they would credit my card 10 dollars...never did. So I complained again and they gave me a 15 dollar credit...which I did get. But in the scheme of things Big Deal! ! ! ! ! ! ! ! Word of advice.....check your drink before you leave drivethru.
(2)
William C.
I sometimes go here just to relax, have a coffee, and catch up with close friends. I frequent this place mostly late afternoon, when I do go. Great place, awesome atmosphere, like any Starbucks. Service is great, they are pretty prompt to get to the register, to take your order. Even when they are busy. Only drawback is chair selection. When all comfy seats are taken, your stuck with wooden chairs that screech on the floors if you scoot to your table. There is I believe one booth like table, in one corner and in the other corner there is a three couch like chairs set-up, around a small circular table, then along the wall there are the small wooden chairs and tables. So altogether good place to go occasionally. That's why I rated it a 4 of 5 stars. Tip: only go in if you see the comfy chairs aren't taken. If they are, just order to go. :)
(4)
Dwight D.
Just your average Starbucks. This one has the worst drive that I ever seen. It's right next to interstate 70. You can't hear the order takers and they can't hear you when the interstate is busy. They need a sound barrier. One other thing about their drive thru its a very tight turn around the corner of the building. Little cars no problems, big trucks gonna have to do some backing and turning to get thru.
(2)
October R.
It's just another Starbucks but this location gets an extra star for the drive-thru.
(4)
Joe D.
Nice Starbucks, a bit of a strange layout. I never knew this Starbucks existed. Staff seemed a bit off this day, I made a joke and the barista looked at me as if I was speaking a foreign language. Last thing, my soy green tea latte tasted much weaker here than any other Starbucks I've ordered it in, maybe it's the water.
Kristen R.
9/9/15 evening. After an exhausting 3hr drive from an awesome trip to the beach...still in my swimsuit, and stil somewhat damp and sand covered...I arrive to my hometown and do not want to go into Walmart because of my attire. Aunt Annie's in Walmart has an INCREDIBLE Pumpkin smoothie that my kids LOVE! So to avoid getting out my car all grungy in swimsuit...instead I go to belle Vernon Starbucks drive thru to experiment with their pumpkin cream frappucinos, they have to AT LEAST be comparable right? But most importantly I don't have to get out of my car. Worth the extra $, right? Ordered 2 venti and 1 tall pumpkin creme Frappucinos, total darn near $20. The window guy was super down to earth and nice. I received my order and drove off. Tasted my tall, but ew, not pumpkin...was salt caramel (many ppl probably would have loved it but I hate caramel). I turn around and go back to the drive through to encounter like 5 extended size SUVs waiting to order. That's when I knew and cringed cuz I now HAVE TO GO IN!!! I reverse back out of the drive through area (safely thank god, no one was coming or I would have been stuck who knows how long in that drive thru after I already been through it and sat in this car for 3+ hrs). I park...I go in my trunk to find something quick to throw over me in my swimsuit...I looked like a total DORK. I wait in line with my drink carrier containing the 2 venti and tall caramels, looking like a dingy old dork bum among a crowd of hipsters until I'm acknowledged with Indifference from the girls. The register guy was alright. I didn't interact with the window teller or I would have been so much more comfortable. So, as they were making the drinks I originally ordered, girl behind counter, bs-Ing with her friend. I watched her give the 2 mistaken frappucinos to her no charge. Ok, fine...but what did she do for them while I was super embarrassed looking like a fool, STILL INSIDE that place when I SHOULD HAVE FINALLY BEEN HOME!? They didn't offer a gift card, an apology, nothing. I was just a nuisance. So finally I get what I ordered, half mixed. Syrup all over the bottom. Mine tasted aweful. Hopefully the kids will like theirs, cuz I'm not going anywhere else. They were a flop. They drank them but did not like them. Mission Starbucks...BIG MI$TAKE!!! But at least I contributed to one of the employees friend scoring two salted caramel creme frappucinos. I wasted $$, time, and pride...but hopefully I at least gained some good karma.
(1)Robin C.
Worse Starbucks trip I've ever had, including the time they ran out of soy milk and I couldn't place my order. I found myself in an odd situation in which I knew more about the coffee than the barista. When I ask you basic questions about the roast and you respond that you don't drink coffee and can't answer my questions, you fail. You don't need to try it to have a general understanding off the bean and its characteristics. When you assume I've completed my order without asking me, you fail. When you entire demeanor says I really don't want to be here, Starbucks fails. The coffee was fine, but had a bittersweet aftertaste as a directv result of shoddy service.
(2)Becky T.
I frequently go there I have no choice. As its the only starbucks close. Every time I do something is wrong with drink, service, appearance of store or all of the above. I went there everyday but Sunday for almost a whole year and was never told about the rewards program. Poor customer service. I have complained and got told they would credit my card 10 dollars...never did. So I complained again and they gave me a 15 dollar credit...which I did get. But in the scheme of things Big Deal! ! ! ! ! ! ! ! Word of advice.....check your drink before you leave drivethru.
(2)William C.
I sometimes go here just to relax, have a coffee, and catch up with close friends. I frequent this place mostly late afternoon, when I do go. Great place, awesome atmosphere, like any Starbucks. Service is great, they are pretty prompt to get to the register, to take your order. Even when they are busy. Only drawback is chair selection. When all comfy seats are taken, your stuck with wooden chairs that screech on the floors if you scoot to your table. There is I believe one booth like table, in one corner and in the other corner there is a three couch like chairs set-up, around a small circular table, then along the wall there are the small wooden chairs and tables. So altogether good place to go occasionally. That's why I rated it a 4 of 5 stars. Tip: only go in if you see the comfy chairs aren't taken. If they are, just order to go. :)
(4)Dwight D.
Just your average Starbucks. This one has the worst drive that I ever seen. It's right next to interstate 70. You can't hear the order takers and they can't hear you when the interstate is busy. They need a sound barrier. One other thing about their drive thru its a very tight turn around the corner of the building. Little cars no problems, big trucks gonna have to do some backing and turning to get thru.
(2)October R.
It's just another Starbucks but this location gets an extra star for the drive-thru.
(4)Joe D.
Nice Starbucks, a bit of a strange layout. I never knew this Starbucks existed. Staff seemed a bit off this day, I made a joke and the barista looked at me as if I was speaking a foreign language. Last thing, my soy green tea latte tasted much weaker here than any other Starbucks I've ordered it in, maybe it's the water.
(3)